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BPO Partners

Overview

BPO Partners specializes in helping our Clients achieve best in class customer experiences. With expertise ranging from contact center technology and operations, to outsourcing strategies and transforming complex environments, we have just about seen it all. BPO Partners LLC was created to help Clients solve and manage the variety of internal and external contact center challenges that exist. Our company was founded by folks who have dealt with these needs from the Client side for more than 50 years combined. Because of this, we bring a truly unique and impactful value proposition to the marketplace. This experience allows us to extend our expertise directly to our clients to help mitigate risk and ensure success.

Headquarters

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Public or Private

private

Seats or staff

10-19

Revenue

$5 mil. - $10 mil.

Industries

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Details

Executive

Mark Lazzara, Managing Partner

Year Founded

2010

Countries of fulfillment

-

Sectors

-

Contact information

800.215.6550

https://www.bpopartnersllc.com


About BPO Partners: Review and comparison

BPO Partners LLC is a unique and all-encompassing firm. It is a wide-ranging service company aimed at the management of both internal and external problems through call center solutions. The service provided by this BPO is of the highest quality thanks to their dedicated and experienced staff, who hail from positions of wisdom in the field.

Ever since its founding in 2010, BPO Partners LLC has been responsible for managing the call centers of clients with considerable experience to back them up. You can count on low-cost solutions for a myriad of business sectors.

They have outsourcing and offshoring experience, and you can expect coverage for your business processes in a professional manner. Call center agents from BPO Partners LLC are trained to adapt to the services your company can provide and accommodate modern technology.

BPO Partners Outsourcing

The firm takes pride in its large suite of BPO services across differently sized companies. BPO Partners LLC has a host of specialties to maximize your manageable and sustainable growth, even from the very start of your business. You can gain access to skilled professionals that know how to connect US companies to customers across the globe.

BPO Partners’s BPO services and pricings

BPO Partners LLC is a versatile BPO meant to offer excellent support via potent tools to leverage talent more effectively, improve productivity, and reduce unnecessary work. Some of the customized services they provide include: 

  • 100% vendor success rate
  • An average operational expense savings of 37%
  • Annual expense savings for clients of over $1.4 million
  • Industry advisory offerings
  • A wide variety of customer engagement solutions

The company has years of industry-leading support and service to back them up for businesses of multiple sizes.

BPO Partners LLC’s pricing

The pricing for BPO Partners LLC services will depend on the clients’ requirements and business needs. Their contact form allows any company to make a detailed request.

How BPO Partners outshines its competition

Thanks to BPO Partners LLC’s focus on tackling complex challenges with dedicated staff, they’ve been able to accommodate a wide array of different businesses at professional rates. Their BPO solutions include:

  • Creating and executing sound business plans for maximum return on investment
  • Handling day-to-day and big picture challenges with ease
  • Trusted advice over a myriad of contact center operation topics
  • Client-side experience to back up your services

You can find a host of testimonials speaking to how this firm caters to client needs no matter the industry on their website.

Key executives

Mark Lazzara (Managing Partner)

Mark Lazzara is an 11-year veteran of the company that has immense experience in directing and consulting with giant brands like Sprint and AT&T.

BPO Partners reviews and comparisons

BPO Partners LLC is a premier servicer in the US. The company has a Better Business Bureau accreditation and rating of A+. You can also find a more detailed breakdown of their industry coverage and financials on their Dun & Bradstreet page.

BPO Partners’s contact information

BPO Partners’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call 800.215.6550.

BPO Partners news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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