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Intelassist

Overview

Intelassist is an offshore support organization founded in 2007. We specialize in providing experienced and highly skilled employees who are based in Manila, Philippines to a diverse segment of businesses across the globe.

Our goal is to add value by finding and retaining great employees while providing significant cost savings over traditional hiring methods. We achieve this by closely collaborating with our clients to gain a thorough understanding of the roles and positions they require support in. This allows us to customize our recruitment efforts to identify best-in-class employees who are well-suited to support our partners.

All team members hired work exclusively and directly for our clients, acting as an extension of their teams. Our clients have full control over the working hours needed, projects and tasks that are performed, and daily activities. This model ensures that our clients have high-quality employees who are familiar with the nuances of their business and help contribute to higher productivity and lower turnover.

All employees work for Intelassist, yet report directly to our clients. This allows us our team to cover all traditional HR functions such as taxes, insurance, and employee benefits. We simply charge an hourly rate based on the required skill set.

Intelassist is a partnership between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US-based team brings expertise in engineering, manufacturing, IT, finance, and high-level operations while our Manila-based team has over 15 years of experience providing world-class support to global companies. Our Manila team is based in a technologically advanced and secure office located in Eastwood City, Metro Manila which is operational 24/7. We have over +1000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding.

Our team is committed to providing our clients with the best talent available, tailored to meet their specific business needs.

What Intelassist offers its clients

Our goal is to offer team members who function as a remote employee of our clients.

How Intelassist outshines the competition

We aim to be the premier offshore support provider in Philippines and our business model is built on high quality team members. We accomplish this by strategically paying more than market average to attract and retain only the best talent available and providing a open and friendly work environment.

Intelassist company structure

Intelassist is a partnership among US and Philippines based team members with a history of operational excellence.

Headquarters

24 Vista Ct, 94080, San Francisco, CA

Public or Private

private

Seats or staff

1000

Revenue

$25 mil. - $50 mil.

Industries
  • Consumer Services
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Software Tech/IT
  • Utilities

Details

Executive

Will Compton, CEO & President

Year Founded

01/03/2009

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
Contact information

1 (425) 577-8907

https://www.intelassist.net


About Intelassist: Review and comparison

Intelassist is a business process outsourcing (BPO) solutions provider and remote staffing organization. The company’s office facilities are headquartered in Manila, Philippines. This BPO company has provided full workforce solutions to its North American market and beyond since its creation in 2007.

The HIPAA-HITECH compliant BPO company specializes in recruiting highly skilled industry professionals while upholding a company culture of compassion and empowerment.

Over fourteen years of experience in the recruitment outsourcing industry has allowed Intelassist to build impressive high-speed data centers that utilize generators for backup services, on-site UPS, climate control, and fire suppression. The company reports employing over 80 professionals and annual revenue reaching $25 million.

Intelassist Outsourcing

The BPO firm takes care to uphold human-centered values in how it treats and nurtures all outsourced employees towards peak performance. Additionally, the company holds three Internet Service Providers, disaster-resistant network availability, and dedicated backup with security personnel to ensure safe and secure facilities.

Intelassist’s outsourcing customer service works through numerous engagement channels, including live chat, telephony, email, social media, and social networking sites. Prospective clients can connect with the recruitment outsourcing company through its contact page.

Additionally, Intelassist is proud to meet selected HIPAA security compliance standards that include an onboard HIPAA security officer, Security Risk Assessment and Evaluation, Security Training, Complete Technical Security Documentation, and Security “Unique User” for Access Management.

Intelassist’s BPO services and pricings

Intelassist is an end-to-end recruiting solutions provider that offers its clients the following services:

  • Full workforce recruiting
  • Web development
  • Graphic design
  • Content writing
  • Analytics
  • Accounting
  • Data processing
  • Call center services
  • 24/7 service
  • Backup power
  • Physical security services
  • Architecture and engineering support
  • IT services
  • Creative support
  • Sales support
  • Back office support services
  • Many more

Intelassist provides service to companies in all industries throughout the United States, Canada, and other countries.

Intelassist’s pricing

Intelassist handles pricing with clients through direct communication and does not offer static packages due to the wide range of employee services and varying company needs.

How Intelassist outshines its competition

The firm distinguishes itself by its combination of differentiators that are as follows:

  • Higher quality, more qualified employees that work exclusively for the client
  • Maximized ROI by handling all recruitment, payroll, benefits, office space, and equipment
  • Highly educated outsourcing team with diverse industry experience
  • Exceptional and respectful customer service
  • HIPAA HITECH compliance and security with cyber security insurance
  • 24/7 standby accessibility

Additionally, Intelassist has expanded to hosting offices in San Francisco, California, as well as Manila.

Key executives

Glenn Basina (President, CEO)

Glenn Basina has been Intelassist’s Chief Executive Officer and President since the company’s formation in 2007. Basina is recognized as a global management consultant, tech and incubation expert, and organizational leader. 

He’s developed extensive industry knowledge in outsourcing, BPO, team building, strategic planning, new business development, business strategy, management consulting, business process improvement, process engineering, etc.

Intelassist reviews and comparisons

Intelassist is a full end-to-end workforce recruiting BPO solutions provider in Manila, Philippines, founded in 2007. Currently, reviews of the company are not available. 

However, those interested in further researching how the company stacks up to other BPO recruitment firms can compare this company to other small-to-medium-sized BPO firms throughout North America and the Philippines.

Intelassist’s contact information

Intelassist’s main headquarters is located in:

24 Vista Ct, 94080, San Francisco, CA

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (425) 577-8907.

References

https://www.crunchbase.com/organization/intelassist

https://www.glassdoor.com/Overview/Working-at-IntelAssist-EI_IE1325971.11,22.htm

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Intelassist videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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