Outsourcing directory

24/7 Omnichannel Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel globally since 2016. 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market. Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. There are 2 models of cooperation for different purposes 1 )Shared teams - the best way to get started quickly Your project is managed by an acting, trained & experienced team of 5-6 agents working 24/7 in rotating shifts on 2-5 projects simultaneously. - For organisations with low to medium volumes of customer requests; - as a first response and triage service for Level 1 technical and customer support. 2) Dedicated teams - the best way to meet all your needs. Your project is managed by a dedicated agent, or a team, that works exclusively on your company project. Any language, any schedule, any project complexity. - For companies with an average and large number of customer requests; - as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed. We keep all your data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).

Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (700+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).

Sourcefit is a Business Process Outsourcing company based in Manila, Philippines focused on providing Custom Offshore Staffing Solutions.

We know how time-consuming and difficult managing your customer-oriented operations can be. Our team at Wingam is here to streamline all of your processes, allowing you to put your business on center stage and focus on what’s important. Wingam is a reliable and responsible partner, able to provide you with nothing but high-quality services. Build a shared future with Wingam today.

At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do.

From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Labs, we help startups be on the market as fast as possible and grab a strong competitive advantage, attracting bigger investments and generating revenue earlier. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

Having culture at the forefront of Amped HQ's values, we are redefining the outsourcing experience for clients and staff. Dedicated offshore staff, hired specifically for your business's needs. Saving your $70k+ hires from doing $15p/h work. 95% Staff Retention, 12+ Industries Served, Clients spanning 8+ countries! Amped HQ doesn’t just provide staff, we are committed to building long-term partnerships.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

At OP360, simplicity is golden. It’s always been, and will always be, about delivering for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture; not so that we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time-off to give back to the communities where we work.

We are Africa's Largest on ground Human Resource Agency with own entities, own office and own staff in 10 African countries of n Kenya, Uganda, Tanzania, Rwanda, Burundi, Democratic Republic of Congo (DRC), Nigeria, South Africa South Sudan and soon Ethiopia

MVP Asia Pacific is a leading offshore company among BPOs based in the Philippines. With over 500 remote staff located in central Clark, our team caters to almost every business need. We've proven to help our clients grow by providing top-of-the-line staff for a variety of areas, rich and long-lasting partnerships with your MVP employees and the primary benefit being, on average, MVP Asia Pacific can save your company 75% on overhead costs. MVP can scale your organisation quickly & cost-effectively with a dedicated remote staff member. Connect with us today to learn more about our offers!

D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.

Leading and advanced BPO contact centre providing outsourcing & offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, tech support, sales, appointment setting, accounting and more. Services are offered in English, German, Portuguese, Dutch, Italian and more thereby improving your value proposition and performance across the globe.

A New Horizon Global Business Solutions Inc. is a Business Process Outsourcing Company that primarily aims to provide outstanding solutions and services to every client from any company. What sets us apart from the rest is our ability to customize our offering to customers' needs and our fantastic team of specialists. No matter how unique or challenging your request is, you can count on us to find the right solutions.

At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

Auctrix Outsourcing is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. To ensure the delivery of quality services, Auctrix employs full-time human resources exclusively dedicated to each client project. The workforce comes with the right qualifications, is experienced, based on client requirements, and is trained on industry best practices. The company's employee-centric ecosystem ensures a low employee attrition rate against the industry standards. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities. Now it caters to a wide range of outsourcing services across the United States, Australia and Canada.

PeoplePartners is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by core values, with passion, accountability, and resourcefulness at its core, they are fully committed to enabling clients to achieve streamlined growth and increased bottom-lines. Thus, their main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.

OutProsys is a leading provider of quality outsourced document processing and data capture services since 2001.

We provide one-stop outsourcing services and solutions for global, local brands.

Dynamic Offshore is a leading provider of BPO services, offering a wide range of cost-effective solutions for businesses looking to increase efficiency and reduce costs. With a strong commitment to customer satisfaction, Dynamic Offshore provides tailored solutions that meet the unique needs of each client. Let us help you become more competitive in the global marketplace.

Archers Contact Solutions is a Philippine-based company that offers world class outsourced services. Started by a veteran Business Coach and an experienced Call Center manager, we concentrate on providing high quality services our clients expect - because we understand them. What sets us apart is the quality of our people, our high training standards, and mission to be the best in the industry. Talk to us today and let us help you grow your business.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent.