Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Influx provides businesses with top-tier customer experience (CX) teams that operate remotely. Its “support ops on demand” services are sought by brands and technology companies wanting to enhance the speed and flexibility of their support teams without compromising on quality. Influx offers reliable and excellent customer service through a straightforward month-to-month payment system.

    Sectors
    • Customer Service
    • Output Based
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2013
    • Locations:

      -
  • Staffing Expert brings you a digital enabled emerging workforce using VIRTUAL EXPERTS! Who are we ? A new digital paradigm for outsourcing services Our Vision is to create a new digital paradigm for outsourcing services in an emerging workforce. Our Mission is to digitally empowers an emerging workforce for our client business needs. Why do we exist ? There is a paradigm shift in the workforce(Ie. it is a remote, shift in employee needs for GenX to Gen, stronger need for diversity and inclusion, unparalleled need for privacy and security driven by business and individual needs.) - current BPOs are challenged to pivot given their size and unable to fully integrate to improve the overall quality of delivery.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2336
    • Seat:

      20-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population. Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers. We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like

    Sectors
    -
    Glassdoor rating

    4.7/5

    Rank  #533
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2018
    • Locations:

      2
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1,100,000
    • Founded:

      -
    • Locations:

      -
  • At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #56
    • Seat:

      1000-4999
    • DA: Domain Authority

      28
    • Revenue:

      $120 million
    • Founded:

      2005
    • Locations:

      8
  • Intelassist is an offshore support organization founded in 2007. We specialize in providing experienced and highly skilled employees who are based in Manila, Philippines to a diverse segment of businesses across the globe. Our goal is to add value by finding and retaining great employees while providing significant cost savings over traditional hiring methods. We achieve this by closely collaborating with our clients to gain a thorough understanding of the roles and positions they require support in. This allows us to customize our recruitment efforts to identify best-in-class employees who are well-suited to support our partners. All team members hired work exclusively and directly for our clients, acting as an extension of their teams. Our clients have full control over the working hours needed, projects and tasks that are performed, and daily activities. This model ensures that our clients have high-quality employees who are familiar with the nuances of their business and help contribute to higher productivity and lower turnover. All employees work for Intelassist, yet report directly to our clients. This allows us our team to cover all traditional HR functions such as taxes, insurance, and employee benefits. We simply charge an hourly rate based on the required skill set. Intelassist is a partnership between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US-based team brings expertise in engineering, manufacturing, IT, finance, and high-level operations while our Manila-based team has over 15 years of experience providing world-class support to global companies. Our Manila team is based in a technologically advanced and secure office located in Eastwood City, Metro Manila which is operational 24/7. We have over +1000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our team is committed to providing our clients with the best talent available, tailored to meet their specific business needs.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating
    -
    Rank  #1182
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2007
    • Locations:

      5
  • Auctrix Outsourcing is an established business-process outsourcing firm with headquarters based in the Philippines. It was founded in 2017 to deliver the best quality services for clients looking to outsource their business operations. To ensure the delivery of quality services, Auctrix employs full-time human resources exclusively dedicated to each client project. The workforce comes with the right qualifications, is experienced, based on client requirements, and is trained on industry best practices. The company's employee-centric ecosystem ensures a low employee attrition rate against the industry standards. For the past seven years, before incorporation, Auctrix has led substantial efforts and advocacies in providing business process outsourcing (BPO) services, training, coaching, consulting, and business guidance to business stakeholders and enthusiasts of both local and global market opportunities. Now it caters to a wide range of outsourcing services across the United States, Australia and Canada.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2332
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #1883
    • Seat:

      5-9
    • DA: Domain Authority

      8
    • Revenue:

      10 Million+
    • Founded:

      07/18/2020
    • Locations:

      1
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    2.8/5

    Rank  #1014
    • Seat:

      20-49
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      3
  • D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.

    Sectors
    • Finance Accounting
    Glassdoor rating

    4.3/5

    Rank  #403
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #2352
    • Seat:

      100-249
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2016
    • Locations:

      2
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  • Archers Contact Solutions is a Philippine-based company that offers world class outsourced services. Started by a veteran Business Coach and an experienced Call Center manager, we concentrate on providing high quality services our clients expect - because we understand them. What sets us apart is the quality of our people, our high training standards, and mission to be the best in the industry. Talk to us today and let us help you grow your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      0.7m
    • Founded:

      2023
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $10-20M
    • Founded:

      -
    • Locations:

      -
  • We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.1/5

    Rank  #439
    • Seat:

      250-499
    • DA: Domain Authority

      29
    • Revenue:

      5-10 millions EUR
    • Founded:

      2013
    • Locations:

      3
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1568
    • Seat:

      500-999
    • DA: Domain Authority

      4
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2020
    • Locations:

      1
  • Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions such as customer service, administrative support, digital marketing, copywriting, graphic design, video editing and many more. We help businesses streamline their operations through effective action plans and reliable services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1983
    • Seat:

      10-19
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Having culture at the forefront of Amped HQ's values, we are redefining the outsourcing experience for clients and staff. Dedicated offshore staff, hired specifically for your business's needs. Saving your $70k+ hires from doing $15p/h work. 95% Staff Retention, 12+ Industries Served, Clients spanning 8+ countries! Amped HQ doesn’t just provide staff, we are committed to building long-term partnerships.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    5/5

    Rank  #840
    • Seat:

      51-200
    • DA: Domain Authority

      9
    • Revenue:

      $1.5 Million
    • Founded:

      2019
    • Locations:

      1
  • Everything you do as an executive is important. But you don't have to do it all by yourself. Get executive support from a dedicated team of remote EAs without adding anyone to the payroll. Start earning back time, Headroom takes care of the rest.

    Sectors
    • Admin Support
    • Human Resource Legal
    • Software Application Development
    • See all
    Glassdoor rating

    3.2/5

    Rank  #696
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • SPLACE Splace is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1949
    • Seat:

      200-300
    • DA: Domain Authority

      4
    • Revenue:

      $2 mil.
    • Founded:

      2017
    • Locations:

      1
  • Reactive Global Solutions helps you adapt to a changing world by providing the necessary talents required for you to have a successful business and grow globally.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      20,000,000
    • Founded:

      -
    • Locations:

      -
  • Peak Support provides exceptionally high performing, and closely managed outsourced teams to high-growth companies. We offer a wide array of services including customer support, back office process, sales operations, and affiliate marketing. Our global delivery model enables us to provide service from the Philippines and the U.S. We hire the best agents in the business, and we are relentlessly dedicated to helping our clients succeed.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.6/5

    Rank  #230
    • Seat:

      50-99
    • DA: Domain Authority

      30
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      7
  • Diversify Offshore Staffing Solutions (OSS) prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. Diversify Offshore Staffing Solutions office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. Diversify Offshore Staffing Solutions address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.7/5

    Rank  #327
    • Seat:

      500-999
    • DA: Domain Authority

      20
    • Revenue:

      $20 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      13
  • USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #767
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • DynaQuest is an award-winning Philippines-based IT & Blockchain solutions provider that deliver specialized offshore solutions for insurance, banking and healthcare sectors, with innovative solutions for emerging platforms that enable Blockchain and digital currency. Our specialized solutions scale with the frontier of disruptive technology in order to support business innovation.

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    4/5

    Rank  #1235
    • Seat:

      10-19
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2012
    • Locations:

      1
  • Diffco is a Silicon Valley-based development company specializing in providing businesses with teams of senior developers to drive their success in the market. With more than 15 years of experience in mobile, web, and AI development, we offer robust software solutions to help you launch, support and accelerate your business. Our team is focused on clear communication, reliability, and building long-term client relationships. As an award-winning agency, we deliver exceptional quality and value. We focus on the product and can cover the whole project creation, from ideation to a sophisticated technical implementation, with continuous development and support. Why Diffco? - Client-driven approach; - Transparent processes and billing; - Always clear communications with you about everything; - Only dedicated project teams with no cross-project sharing; - Detailed reporting and deliverables. Elevate your business with Diffco experts. Let’s chat and get you on the new journey to success.

    Sectors
    • Software Application Development
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2008
    • Locations:

      -
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